Terms & Conditions

We may revise these terms from time to time.

This website is owned and operated by Chocolate Heaven Made in Devon.

Images of all goods available to purchase are for illustrative purposes only and goods may vary from those images. Every effort has been made to accurately display the colours. However, your computer hardware may not display these exactly and it may affect the colour of the goods.

Care is taken to ensure that the description of the goods is accurate as possible.

Goods shown on our website are subject to availability. We will endeavour to inform you as soon as possible if they are not available and we will not process your order.

Our terms and conditions govern the use of our website, so please take time to read these.

Our Privacy policy manages the use of your personal information, so please take time to read this policy.

Before placing an order please ensure you take time to read and check your order thoroughly.

All orders are subject to acceptance and the goods being available.

If the goods purchased contain alcohol you may be asked at the checkout to certify that you are over the age of 18 in order to proceed.

If the goods are no longer available then we will inform you by email. If payment has already been made we will refund you the full amount as soon as possible.

Information regarding delivery of your goods is contained in our Delivery policy so please take time to read this.

Payment for the goods and delivery charges are paid in advance.

Please ensure that the payment details you provide are correct as we cannot accept responsibility for an order being held back due to incorrect or invalid details being given.

Our online ordering system is safe and secure and all card transactions are encrypted.

We will not be liable or responsible for any delay or failure to carry out our obligations caused by an Event Outside Our Control.

An Event Outside Our Control means any act or event beyond our reasonable control. This list is not exhaustive and can include lock-outs or other industrial action by third parties, flood, epidemic or other natural disaster, or failure of public or private telecommunications networks.

If an Event Outside Our Control takes place and we are unable to fulfil our obligations we will contact you as soon as reasonably possible. We will extend the time for the performance of our obligations and arrange a new delivery date with you once Event Outside Our Control has passed.